The functional structure, shown in Exhibit 4.7, is among the earliest and most used organizational designs. Jacqueline Hey was appointed to the Qantas Board in August 2013. He has been a Director of the University of Notre Dame, Australia since 2014, and was appointed Deputy Chancellor of the University of Notre Dame, Australia in 2017. Since 2018 she has also been on the board of the Great Barrier Reef Foundation. The continuous involvement of these experienced minds sprinkle the magic of expertise to the commercial and operational sectors of the various airlines and businesses the organisation deals into. Mr Sampson has over 20 years experience across marketing, communication, new media and digital transformation. It is because of her great services to the business world which she has been offering for over 30 years, by taking up different roles in the finance sector, and for her fundraising initiatives for cultural, medical and social medical organizations that she was awarded a Member of the Order of Australia (AM) in 2007. She is a Member of the Remuneration Committee and the Audit Committee. Stephanie Tully - Jetstar Group Chief Executive OfficerStephanie was appointed to the role of CEO Jetstar Group in November 2022.During her almost 20 years with the Qantas Group, Stephanie has led teams across both operational and commercial areas of the organisation, from crewing to marketing, loyalty and product design.In the three years pr. Barbara Ward was appointed to the Qantas Board in June 2008. Jetstar aims to have the lowest fares on all the routes it operates and backs every fare with a Price Beat Guarantee. Additionally, he is a serving member of various committees and organisations in Australia. At both Qantas and Ansett, he led the network planning, schedules planning and network strategy functions. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. The Jetstar Group is one of the largest low-cost airline groupsin the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. The company has risen to heights by continuously transforming its managerial processes and internal structures. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.io. He wasalso a Director of Fairfax Media Limited from 2014 to 2018. It has been the reason people smile and the one which helps them earn bread and butter for their families. https://www.smh.com.au/business/companies/jetstar-s-already-saved-qantas-where-can-its-boss-fly-to-next-20190611-p51wnu.html, https://www.jetstar.com/au/en/careerportal/home/life-at-jetstar/recognition-and-benefits, Anthony, W. P., Perrew, P. L. and Kacmar, K. M. (1999). It has not only promoted innovation but has also inculcated the spirit of righteousness in all its employees. Prior to joining Qantas, Markus held senior roles at Bain and Co and in telecommunications in Australia, Sweden and Korea. (Jetstar 2019) This shows Jetstar is using a mix of soft and hard model of HRM to achieve the good employee relationship and lowest cost possible for their business strategy. The Jetstar Group has 40 interline partners: American Airlines; Aircalin; Air Canada; Air France; Air India; Air Niugini; Air Pacific; Air Tahiti Nui; Air Vanuatu; British Airways; Cathay Pacific; China Eastern; China Southern; Dragonair; Delta; El Al; Emirates; Ethiopian; Etihad; Finnair; Japan Airlines; Jet Airways; KLM; LAN Airlines; LAN Argentina; LAN Ecuador; LAN Peru; LAO Airlines; Lufthansa; Malaysian Airlines; Qantas; Qatar Airways; Royal Jordanian; Shanghai Airlines; SriLankan; Swiss; TAM; Turkish; United and Vietnam Airlines. (Jetstar 2019) This organisational structure is made up of geographic structure which is suitable for Jetstar's cost leadership strategy. Additionally dedicated terminals for cargo handling are accessible at 22 locations across the globe. Jetstar customers only pay for what they need. "As demand for air travel continues to recover, Jetstar customers looking for low-cost travel options can now access IndiGo's low fares from Jetstar's hub in . View MGNT Essay 3: Jetstar from MGNT 110 at University of Wollongong. (Qantas 2019) Jetstar is using cost leadership strategy where the business trying have the lowest cost in the industry to compete in broad market. In soft model of HRM, manager takes a humanistic approach where the work life balance is valued and made invested in people with training and developments, empowering them with positive experience and treated them as valuable assets so that people will be motivated and stay in job that invested in them for a long term. A man of words, Tino La Spina not only has a great personality but also possesses a magnetic aura. Since we launched in Australia in 2004, weve carried more than 250 million passengers. The Qantas Groups Management Committee is made up of 11 senior executives. Stephanie was appointed as a Board Director of Aviation Aerospace Australia in September 2021, prior to which she was a Board Director of The Association for Data-driven Marketing and Advertising for six years. These two brands are known to serve class and safety to its regional, domestic and international customers. The Jetstar Group Chief Executive Officer is Stephanie Tully. With the modernisation of the world and the increasing requirements of travelling, QANTAS has launched this specific regional airline for the people of Australia. All of these hail with strong experience and possess diverse perspectives with respect to their work knowledge. We encourage all our team members to use their different perspectives, talents, skills and experience. He did not just want it to take the shape of just another airline. Mr Goyder is Chairman of Woodside Energy Group Ltd, the Australian Football League Commission, the West Australian Symphony Orchestra, and of the Channel 7 Telethon Trust. For full details see our News RoomOpens external site in a new window. Join Qantas Frequent Flyerorsubscribe to Red Email today. He is an esteemed member of the remuneration committee and the Safety, Health, Environment and Security Committee. They are visionary like charismatic leaders but they stay for and provide energy and support during the change process. The Jetstar brand design is based on the Southern Cross constellation, with the orange star representing the smallest star of the Cross, Epsilon Crucis. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Commissioner of Japan Tourism Agency Registered Travel Agency No. Previously serving as Chief Executive Officer, Qantas Regional Airlines Group with responsibility for QantasLink branded operations, Johns role has expanded to encompass Group Safety, Group Security, the Qantas Group Pilot Academy, Auckland-based Boeing 737 operator Jetconnect and shared services for workforce planning and ground operations across Qantas. In this position Stephanie was also responsible for the Qantas brand, marketing and sponsorships. BCom, Grad Cert (Mgmt), GAICD | Independent Non-Executive Director Age: 56. 1992-2019 was the era of privatization when a number of mergers and announcements were made. Involvement culture values equity and cooperation among employees and put the priority in meeting their needs. In the three years prior to joining Jetstar, Stephanie was the Qantas Groups Chief Customer Officer where she was responsible for all aspects of the customer experience and strategy across the Group including digital, lounges, the inflight experience, and customer care. Ms Brenner was formerly a Managing Director of Investment Banking at Investec Bank (Australia) Limited. Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. Ms Hutchinson is currently Chancellor ofthe University of Sydney and Chairman ofThales Australia. 24. He has held senior leadership and strategy roles for a number of leading communication companies in Australia and overseas, including as Managing Partner for DArcy, Strategy Director for The Campaign Palace and Head of Strategy for DDB Needham Worldwide. He has been a part of the Qantas group since 2006, when he joined as General Manager strategy and today he is the CEO of Qantas International. She has extensive experience in corporate advisory work, particularly in relation to mergers and acquisitions, corporate restructures and general corporate activity. Alan Joyce is an Irish by birth and he has taken educational degrees from the Dublin Institute of Technology and Trinity College, Dublin. Additionally, when the mentor himself is all time ready to guide his team mates, then it is not only encouraging for the team members, but also elightens their path with absolute perfection and confidence. As of July 2021 the Jetstar Group fleet consists of 94aircraft. It started its operations on 16th November 1920 in Queensland. In the earlier phase of her professional life, she shouldered various professional roles such as being the Managing Director of various Ericsson entities, the Director of Australian Foundation Investment Company and a member of the ASIC Directory Advisory Panel. (Harvey & Turnbull 2010) Compare to Qantas, full service carrier, rewardswould be lower in Jetstar, the low-cost carrier, such as extended working hours, less basic pay and fewer vacation and leave arrangements. For other points of origin, please visit our Australian website. The board of the Qantas management structure is headed by a 10-member board committee of which Richard Goyder is the chairman and Alan Joyce is the CEO of Qantas Airlines. It was in the year 2003 that he became the CEO of Jetstar Airways, which happens to be a subsidiary of Qantas Airways, before taking the role of the CEO of Qantas, in 2008. This is the team which is actually responsible for managing the business and bringing fame and name to the QANTAS group. Not only has the company established its mark in the business of transportation of passengers and air freight, the organisation also deals into a number of subsidiaries, which are listed below. In 1938, full cabin service was introduced in empire flying boats which linked the two majors Sydney and Singapore. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Jetstar is an auxiliary of Qantas which was created to respond to the threats of competition from other low-cost airways. Between 2004 and 2010, Ms Hey was Managing Director of various Ericsson entities in Australia and New Zealand, the United Kingdom and Ireland, and the Middle East. In this role, Rob also leads the ongoing group-wide transformation program, and has overarching responsibility for HR policies and procedures across the Group. in AE Eaton (ed. The aim of the essay is for you to develop an argument and assess how Jetstar leadership approach, organisational culture, Paul Rayner, happens to be the Chairman of the Remuneration Committee and a member of the Nominations Committee. Registered originally as the Queensland and Northern Territory Aerial Services Limited (QANTAS), Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia. He has developed his professional expertise by taking up many crucial roles in his career such as the Director General and Chief Executive of the International Air Transport Association and a member of Cathay Pacific Airways Limited. (Clegg, Kornberger & Pitsis 2015 p.165) According to Michael Porter, the common organisational requirements for overall cost leadership in HRM should be tight cost control, frequent and detailed control reports, structured organisation and responsibilities and incentives based on meeting strict quantitative targets. The Qantas Group's main business is the transportation of customers using two complementary airline brands - Qantas and Jetstar. She also served as a Member of the Australian Governments Takeovers Panel. Collectively the Jetstar Group has a schedule of flights to more than 58destinations in 18countries and territories as outlined below. All work is written to order. On Jetstar Asias short haul flightsa variety of snacks, beverages, hot meals, comfort items and duty free goods are available for purchase. Chief Executive Officer, Qantas Domestic and International. If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. The hard model of HRM focus more on task and monitoring and control are important part of the management process. The following are the main features of Southwest's corporate structure: Groups based on business functions specific to commercial aviation Centralized hierarchy Project-based. His strategies have enabled the QANTAS people to achieve a state of contentment and processed a flow of easy communications between the various stratas of the management. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent. One final organizational structure to look at is the project-based structure. He is Chair of the Nominations Committee. The group has been ensuring profitability to its various shareholders including customers and employees much because of the extensive knowledge and independent work culture it has brought into function. The adaptability culture is about how company can react and adapt the environment by responding in new behaviour. Andrew has more than 25 years of legal experience in Australia and overseas, joining the Qantas Group from leading Australian practice Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy. He then got the position of chairman in 2018. ), Clegg, S. R., Kornberger, M. and Pitsis, T. (2015). He is an honorary member of the Business Council of Australia, and a Fellow of the AICD. - Include a relevant passage (direct quotation) from the Jetstar case study with formal referencing of the case study REFER TO: The carrier within a carrier strategy: An analysis of Jetstar pp. Andrew leads teams with responsibility for the management of legal, governance, compliance and business integrity, industrial relations, remuneration and benefits, and corporate affairs across the Qantas Group. Andrew has an MBA from Auckland University. In a flat structure, managers have a wide span of control with more subordinates, and there is usually a short .
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