There is also an additional $40 service fee for that payment method ($45 for California filers.). We'll help you get started or pick up where you left off. "PE2" and nothing more? Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. Although I have mentioned it twice, he has not specifically said what the deposit descriptor is on his direct deposit, so I've been assuming it's the same as the thread topic, but it may not be. SBTPG has a phone contact page at the following link. So youre saying the deducted taxes out of my federal and I received the remainder of it? But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. So just a heads up to anyone to double-check your amounts once you receive them and harass TurboTax if it isn't exactly what it should be! I just received a deposit of frickin $19. If youre in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention auto-debit, or visit TurboTax Support. If you want to remove anything else, such as your name, you can edit your question by clicking the 3-dot icon just to the right of your question title, then choosing Edit. It may lead to more research or give you the answers everyone has been looking for. I did check with the IRS. How did you pay your TurboTax fees? **Disclaimer: Every effort has been made to offer the most correct information possible. what will be the projected time for the return to be di See this FAQ for what is included in California: FAQ: What is the Premium Services bundle? My california state tax refund was accepted by ftb on january 17th 2012, why does it take 10-12 weeks to get my refund if i filed electronically? Have a question for Santa Barbara Tax Products Group (TPG)? The same thing just happened to me. Where did you see that? I don't know if it's a State or a Federal tax issue. Print, save or preview this year's return. No one here is going to know anything specific about your situation, and you have not explained it any. I had a deposit in my account from tax products pe1/sbtpg llc. If it was the IRS that reduced your refund, there may be a message in the "Where's My Refund" tool if it was due to an offset. I have and i did. It also shows their business hours. to receive guidance from our tax experts and community. If necessary after that, you can speak to the IRS. Is your refund taking an unusually long time to arrive? This will take you back to the 2019 online tax return. That could be for the second Stimulus payment. Ironically, that would also equal a round number of $3900. They obviously have my routing number for my bank account and have already deposited some. what was this deposit for? Check the IRS site to see how much the refund they issued to you was. See my next comment below on some things to check. It has been over 2 months. If you have a question about your TurboTax fees or billing, make sure you use the word billing in your request for help. I know that money would be taken out for taxes to file. Nc tax refund: i e-file my nc tax refund and it was accepted by them on 03/01/2012 at 1:58 pm. SBTPG will show our money received tomorrow morning and will send it to our banks sometime that morning. The SBTG has been the third party bank that handles refund processing for years. You have clicked a link to a site outside of the TurboTax Community. I think Turbo Tax got the short end on this one. what is this. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. The system said due to COVID-19 , your fees are waived and will not charge any. But people who did not receive the maximum amount of the Economic Stimulus Payment, and whose circumstances have changed, may be eligible now. You can also check out this. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Just federal and state plus sales tax? where did the other 45.00 go? what was this deposit for? When you file your return and pay for TurboTax from your refund, then the refund money is sent to the the SBTPG. What do TAX PRODUCTS PE4 SBTPG LLC means? Apparently you requested to have the TurboTax account fees deducted from the federal tax refund. what is the shortest possible time for an eft to reach my bank? In my previous answer to you I told you how if you paid fees that way, you can look up your info at the SBTPG refund lookup tool to confirm what they received from the IRS. It is not possible for TurboTax to speed up the IRS for you. Tax products pe1 type sbtpg llc co tax products pe1. Turbo Tax guarantee promises were keptby Turbo Tax. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales. The dates for receiving a federal tax refund are only estimates on the TurboTax website. Will never use turbotax again this Hidden fees kill me, Dont recommended right now to many shady deductions. They payment was not a fourth stimulus check, but rather a refund for taxpayers who overpaid taxes on unemployment compensation in 2020, Your email address will not be published. https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410. SBTPG then direct deposits the remainder of the federal tax refund into the account you requested on the federal tax return. You have clicked a link to a site outside of the TurboTax Community. Tax products pr1 sbtpg llc 130220 After filing eith Inuit Turbo Tax for YEARS, March of 2022 they fucked me over and took more than HALF my refund with hidden fees and bullshit excuses. How do I get ahold with TurboTax about these fees? Was it a stimulus payment; i.e., did a stimulus payment go to Tax Products Group by mistake, and then they sent it to your account? That should have given me a refund of $1807. Taxpayers are encouraged to continue to checkWheres My Refund? That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. You have clicked a link to a site outside of the TurboTax Community. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. So my federal return was $411. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. Currently, check cashing at Walmart is not available in NJ and NY. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. Real experts - to help or even do your taxes for you. It also shows their business hours. After completing theFilesection and e-filing your tax return you will receive two emails from TurboTax. to receive guidance from our tax experts and community. To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Skip to content. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They IRS knows they sent it to you. The total refund was about 1600.00 . We'll help you get started or pick up where you left off. You have clicked a link to a site outside of the TurboTax Community. where is the r; I got refund from ach credit tax products pr sbtpg llc today. Note -Once a tax return has beenAcceptedby the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. To the leadership of turbo tax, you can blame it on your second party vender. Waiting is frustratingrefunds are taking longer in many cases. I am also missing a few thousand I only got $79 i think this is a joke right? Even when they are closed, you may be able to get automated info, or you can log in as above. Turbo Tax doesn't know when you get the refund or when the IRS sent it. Ask questions and learn more about your taxes and finances. last time I use turbo tax. We understand that these are unprecedented times and were committed to helping our customers who are experiencing hardships. I WILL NEVER USE THIS SERVICE AGAIN. If I have to pay a fee Iwill never use turbo tax again . im just using the numbers that are listed in my order details. If you want to check with the third-party company to see what they received from the IRS, you can use the SBTPG refund lookup tool at their website. I spoke with someone and they walked me through the fees - looks like they added on something I didn't ask for, which wasn't a big deal - but even after that I was short $50 less than I should be. Premier investment & rental property taxes. If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If the IRS reduced your refund, the IRS should send you a letter in about 3 weeks or so explaining why and outlining your options if you disagree. There is also a $40 service charge for the totally optional service. You can find your status within the TurboTax product.If accepted by the IRS use the federal tax refund website to check the refund status -https://www.irs.gov/refundsIf accepted by the state use this TurboTax support FAQ to check the state tax refund status -https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund. what was this deposit for? https://ttlc.intuit.com/questions/1900596-what-is-refund-processing-service">https://ttlc.intuit.com All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Here's something else you can check. If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. They just gave you an estimated date. Here's one, Hey did they ever deposit the rest of your money? EdwardLO. If you pay the fees upfront with a credit card before you file you get your full refund directly from the IRS. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. Thats handled by an intermediary company called SBTPG (aka Tax Products Group.) Yes, I do have $600 on line 30. I received a deposit from tax products pe sbtpg llc but it was not the full amount i was to get. SBTPG also has a contact phone number on their website. If you have no luck reaching the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area. Required fields are marked *, What Is The Due Date For An Llc Tax Return? Fees? what was this deposit for? This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**. A state refund comes directly from the state. Even when they are closed, you may be able to get automated info, or you can log in as above. Irs refund site stated my refund deposited 3/14. Then it will get "tired", and you'll get another menu. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Where is MY MONEY(?) I was told that is what to get. That is your federal refund minus the fees. SBTPG did not contact me at all. When I filed my taxes I put that I didnt receive my stimulus but then the very next day it was deposited in my account so the IRS adjusted my refund to 8950, they even sent me a letter letting me know the adjusted amount. My turbotax fees where $173.98. Im having the same issue. When you scroll down and hit order details for the tax year, it then says total fees (taxes included) and lists an amount. Since you are posting in a thread titled "Tax Products PE3 SBTPG", I presume you chose to pay your product fees out of your Federal refund and have now received a Federal refund from SBTPG (Tax Products Group.) I'm waiting for my State tax refund of $635.00 and I see the title above for $875.01 deposit to my Bank checking account. It is possible for SBTPG to receive and pass along a stimulus payment as a "refund" in some instances. I just left you some info in the other thread at the link below on how to check with SBTPG (Tax Products Group) to see what your deposit was for. Here's how to get to their refund lookup tool: SBTPG has a phone contact page at the following link. why is my refund 125.00 short from the 1973.00 I was to get? That bank is only involved if you used a paid version of the software and then chose to have your fees deducted from your federal refund. I got a deposit in my account for $1800.40. It's not clear yet. When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. to receive guidance from our tax experts and community. Scroll down and click onAdd a State. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. You can find your status within the TurboTax product. Contact the bank to find out what that deposit was for. Any and all help is greatly appreciated. Premier investment & rental property taxes. Enclosed Car Shipping: Which Is Better? Yup, I was bamboozled like the rest of yall. The TurboTax program does not get feedback from the IRS either during return processing or when a refund has been sent. . The only information TurboTax gets is after efiling, in regard to whether the efiled return was accepted or rejected. Dont ponder if it is coming from the IRS or from the refund deposit. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. This is a call center so be prepared to listen to the eternal hold music for a while. Did the information on this page answer your question? We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. While that deposit most commonly would be the Federal refund (if you chose to pay fees out of the refund), but did you also expect a stimulus payment of $3,900 by any chance? is it from irs or from the tax consultants with which i filed? Unprocessed individual returns include tax year 2020 returns such as those requiringcorrectionto the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). Viewing your IRS account information. This option also has an additional charge from the bank that processes the transaction. Tax Pro Website Login to your account at . The total refund was about 1600.00 . $1600? An ACH credit refers to an electronic financial deposit from one bank to another. I just don`t understand !! Thank you. if so, you signed an agreement that says TT can withdraw its fees from your account. But we can tell you some things to check. Or perhaps he's posting in the wrong thread. https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue, Tax Season Refund Frequently Asked Questions. Sorry you're having trouble, but you're preaching to the choir here. A refund from a filed tax return, including an amended tax return or an IRS tax adjustment to your tax account this will show as being from the IRS (IRS TREAS 310) and carry the code TAX REF.. Since you're posting in this thread, I'll assume you chose to pay your TurboTax fees out of your Federal refund, and that you received the $507 with a description "Tax Products PE3 SBTPG" (or similar) as mentioned in the thread title. It can take the IRS "Where's My Refund" tool a while to catch up. InStep 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now". You have clicked a link to a site outside of the TurboTax Community. If you chose to pay your TurboTax product fees out of your Federal refund, that is handled by a third-party company SBTPG. If you filed on paper, check Wheres my refund? The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. You requested to have the TurboTax account fees paid from the federal tax refund. There are only 2 places that can touch your Federal refund before it ends up in your bank account (or card)--the IRS and if you chose the option to pay TurboTax fees out of the refund, a third-party company SBTPG's bank. There may have also been sales taxes, if applicable. You will NOT receive notice from the BFS Office prior to this happening and you will receive a letter AFTER the deadline for filing has past. Or you could phone them to inquire about it. How do I file a nonresident state return? ), Look at your actual Federal return to get the Federal refund amount, i.e., your. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Then SBTPGs bank sends the rest of the Federal refund to your bank account. We'll help you get started or pick up where you left off. Are you including the extra 39.99 Refund Processing Service charge (44.99 in California)? Do not confuse tax products pe1 with tax products pe3. TurboTax is committed to protecting your personal information. (This line has no information on Economic Impact Payments.). Ion even know what pe3 stands for, just hoping that's not my tax return. So my tax return should of been $544. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, https://support.turbotax.intuit.com/contact. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Those are all good things to check. vettedparty to do business with. Now my refund status is saying that my tax return is staill being processed, refund date wil be provided when available? . Not a big deal or amount, but it's the principle here. In that circumstance the IRS sends one's Federal tax refund to one's temporary account at SBTPG's bank, and SBTPG then subtracts any product fees plus a $40 service fee ($45 for California filers.) http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate, Also see this article for more info on how the IRS Taxpayer Advocate Service works::http://www.irs.gov/taxtopics/tc104.html. That fee is $40 (or $45 for California filers.) You didn't say anything about your Federal refund. Its on the home screen. It is likely from the third-party company whose intermediary bank receives your Federal refund from the IRS, subtracts the fees, then sends the rest of your funds to your bank. and our Then SBTPG's bank sends the rest of the Federal refund to your bank account. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. SBTPG has a phone contact page at the following link. Really--are you blaming TurboTax for the pandemic that caused the IRS to become backlogged? They are the 3rd party bank your refund has to go thoughso they can take the fees of of your refund. You do not need to use them. Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. That deposit descriptor from "PE2" you provided would most commonly be for a Federal refund. I checked my federal return status. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. Please return to the forum to see the full comment. Then listen to each menu before making the selection. I have read several of the comments and did research. It should show what SBTPG received from the IRS. $1600 to SBTPG? Did you talk to an IRS agent, and they confirmed that the IRS did not reduce your refund, and that they sent approx. I filed my refund in April with TurboTax and still haven't recieved it. Turbo Tax executives have failed in setting up this arrangement. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. I did get an email a month and a half again stating it will be deposited soon. That has happened to some people. I got refund from ach credit tax products pr sbtpg llc today. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you don't pay they will debit your account. I don't know how or what they have listed. I didn't get a resolution yet but wanted to get it out to everyone to check the IRS Track my refund for personal updated information. You also agree to having the fees deducted from your account if the IRS takes too long to issue your refund or if the refund is offset for a debt you owed. For the vast majority of folks it is the Federal refund. Yes. They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks. At the end of my doing my returns it said I can be exempted from the paid thing. We don't know what the shortage "over $1200" refers to, but based just solely on the amount, a possible guess is possibly something stimulus-related (Stimulus 1 or 2). We'll help you get started or pick up where you left off. My refund from federal was due to come today and 1000's short of what federal refund site says it is. They are shady shady. We'll help you get started or pick up where you left off. I got an Direct Deposit to my account from Tax Products Pe3 in the amount of $135. If so, it comes separately in another deposit straight from the state tax agency. what is this? SBTPG does not receive state refunds, only Federal. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. So I dont know why but Im guessing they took the money from us. Choose 2 for "personal". To check on regular tax refund status via automated phone, call800-829-1954. (This line has no information on Economic Impact Payments. It has been a failure on their part. Was that the second Stimulus check or the tax refund from the IRS? Electronic deposit tax products pe1 By clicking "Continue", you will leave the Community and be taken to that site instead. No one here can see your fees or the amount of your refund. Do not confuse tax products pe1 with tax products pe3. IF the Federal Government feels that you received any unemployment benefits either by accident or fraud, they will automatically deduct it from your federal return. 800-829-1954. What information is incorrect? **Disclaimer: Every effort has been made to offer the most correct information possible. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. what was this deposit for? A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. I will be contacting the MA Attorney General. As of August 20, 2021, we had 10.1 million unprocessed individual returns. BTW, this is a public Internet forum. This also includes past Child Support payments. Were working hard to get through the backlog. Do not go by any summary screen in TurboTax that shows a "Total refund" or "net", which combines the Federal and state amounts into one figure. Click onTax Toolson the left side of the online program screen. User @Kberes93has been calling it his Federal refund, but perhaps it is a stimulus payment. There may have also been sales taxes, if applicable. Don't ponder if it is coming from the [] Privacy Policy. Please call the Treasury Offset Program at 800-304-3107 to find out if this is what happened to you. If you are also due a state refund, it comes separately. Menu. This is unacceptable & inaccurate. They can receive a refund through a check, direct deposit, or ACH transfer. If it was the IRS that reduced your Federal refund amount, then they should send you a letter in about 3 weeks or so explaining why and your options if you disagree. Taxslayer is $99 now too, and they try to rope you into $75 MORE as you file if you want to pull from ADP or other places automatically. Did the information on this page answer your question? Using this payment method requires you to directly instruct your financial institution to transfer funds from your bank account to the Departments bank account. **, TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1. The deposit was for $197.03. Waiting is frustratingrefunds are taking longer in many cases. If you have a prepaid card or a bank that releases your deposit early, you will see your money in your account in the afternoon around 3 or 4pm. Shouldn't it be $237.02? Did you have 600 on 1040 line 30? You can log into the SBTPG refund lookup tool at their website, to see if you can learn anything about your Federal refund amount. Real experts - to help or even do your taxes for you. This is a public user community forum. It might provide some information that will help sort out what the $3900 is. They charged me $ 59.95 for a "software upgrade" in order to send my return electronically. What do TAX PRODUCTS PE4 SBTPG LLC means? At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. It also shows their business hours. You can also try phoning the IRS refund hotline. But in some circumstances it's possible that SBTPG receives an economic stimulus payment. Federal and state are completely separate and refunds come at different times from different places. The truth is that it was a failure of leadership to choose such a poorlyvettedparty to do business with. Tax products pe1 sbtpg LLC Here is what it means, An Alternative to Selenium for Testing ERP Systems, Maximizing Energy Efficiency in the Workplace, Jobs For Unskilled Immigrants Of Canada: Learn How To Apply, Rapid enterprises inc/ stamps Here is what it means, Capital one credit card login How to login & Features, FM deposit hold-see SM Here is what it means. If it's a state refund, it shouldn't say it's from "Tax Products PE3 SBTPG" which is this thread's title. That was a lie!! You can check the IRS "Where's My Refund" tool to see if there is any message about a change in your refund such as an offset. In any case I told him to check with SBTPG for the first step (assuming that the deposit descriptor shows it was from them). In that circumstance the IRS sends one's Federal tax refund to one's temporary account at SBTPG's bank, and . What Online TurboTax product did you use--Free Edition with PLUS, Deluxe, Premier, Self-Employed? Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. Have you checked the IRS "Where's My Refund" tool recently to see if there is any new message there? I didnt have any fees because mine were simple, Last year they had a similar issue where this exact thing was happening and those werent receiving their whole deposit. Near the end, regarding refund methods and payments, you should see the agreement that they will take their fee out of your refund directly. I know for a fact I owe no debt to anyone and my refund was 507?? Please click here to learn more about the Offset Program. You can also check out this TPG Refund Tracker to check on your refund. TurboTax never gets information from the IRS or state when they reduce your refund. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. Many refunds are taking longer during the pandemic. This is a user community forum, and we don't know what your situation is.
